Get in Touch With Us

Got a question about a sweepstakes casino review, spotted something that needs updating, or want to suggest a platform we haven't covered yet? Here's how to reach us, what we can help with, and what we can't.

How to Reach the Social Casinos Team

Email is the best way to get in touch. Write to us at [email protected] and a member of our team will read your message personally. We don't rely on automated replies to close out enquiries — you'll hear back from someone who has actually looked at what you sent.

To help us answer faster, tell us upfront what your message is about. A quick note like "correction on the Crown Coins page" or "question about state eligibility" lets us route your email to the right person straight away.

What We Can Help With

We cover sweepstakes and social casino platforms — how the Gold Coins and Sweepstakes Coins model works, what welcome offers look like, and which platforms are researched for this site. Reach out if your question falls into one of these areas:

• Questions about our reviews — If anything about how we cover a platform such as Crown Coins, Casino.Click, Spinblitz, or another listed operator is unclear, ask us to explain how we reached that assessment.
• Corrections and updates — Sweepstakes casino terms change often: eligible states, welcome offer details, redemption thresholds. If you've noticed something on the site that looks outdated, tell us and we'll check it.
• Content suggestions — If there's a topic related to sweeps coins casinos, state eligibility, or payment methods you'd like us to cover in more depth, let us know.
• Site feedback — Comments on how easy the site is to use, on mobile or otherwise, are welcome.
• Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss coverage, introduce yourself and explain what you have in mind.

What We Can't Do

A few things sit outside what a comparison site can offer, and it's worth being upfront about them:

• We can't tell you whether a specific sweepstakes casino is legal for you to use in your state. Availability varies by state, operators set their own eligibility rules, and laws in this space change frequently — always check the operator's own terms and your state's current rules before signing up.
• We can't process redemptions, verify identity, or resolve account issues on your behalf. Those matters sit with the platform itself, and each operator sets its own identity verification and redemption thresholds.
• We can't offer legal, tax, or financial advice. If you have questions about whether a Sweepstakes Coins redemption is taxable, a licensed tax professional or official state guidance is the right place to ask.

If your enquiry touches on account access, billing, or a technical problem with a specific platform, contact that operator's own support channel directly — details are usually in their terms and conditions or account settings.

What Happens After You Write to Us

Every message is read and considered individually. We aim to reply within a couple of working days, though during busier periods it may take a little longer. If your enquiry is a correction, we'll check the current source before making any change, since offer terms and state eligibility lists shift often on the operator side.

A Note on Responsible Play

If you or someone you know is concerned about their play, please mention this in your message. We can point you towards general responsible play resources, though we'd encourage anyone with immediate concerns to reach out to a dedicated support service or the responsible gaming information published by the operator in question.

For readers researching options outside the sweepstakes model, our page on trusted non-GamStop casinos in the UK may also be relevant if that's the market you're looking into.

Before You Write In

A few quick checks can save time on both sides:

1. If your question is about a specific operator's welcome offer, redemption threshold, or eligible states, check that operator's own terms page first, since these details are set and updated by the operator, not by us.
2. If you're asking about legality in your state, note that sweepstakes casinos operate under a promotional model that some states restrict, and operators decide for themselves which states they serve — we can explain the general picture but not confirm your individual situation.
3. If you're reporting an error on our site, include the page and the detail you believe is wrong so we can verify it quickly.

We appreciate you taking the time to read this page, and we look forward to hearing what's on your mind.